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Intuit Inc. Message Board

  • brunnock brunnock Mar 5, 2003 12:53 PM Flag

    Bad experience with TT Business

    I've been using Intuit products for years- Quicken, Quickbooks, TT and payroll service. I thought their service had been slipping over the years, but an incident today convinced me to sell my INTU shares. I ordered TT Business online, but they shipped TT Deluxe instead. Trying to get them to ship the right product is like pulling teeth. I went through 3 chat reps before someone said they would send me the correct product. However, they expect me to pay to send them the wrong product back.

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