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AudioCodes Ltd. (AUDC) Message Board

  • akptrades akptrades May 9, 2013 7:45 PM Flag

    Weiss Group Shares Microsoft Lync Success

    April 12, 2013

    When was the last time you thought about the efficiency of your communications platform? If you rely on this platform to support your revenue strategy, chances are you think about it a lot. If you also need information captured on calls integrated with platforms across the enterprise, you likely have more than simply a phone system in place.

    For a number of organizations, the implementation of Microsoft (News - Alert) Lync is proving a profitable move. This innovative platform not only integrates multiple solutions into one solution, it has also proven to improve the communications experience for users throughout the global market. So powerful is its presence among key companies that Lync can take center stage among technologies shows.

    To find out how the solution performs once deployed, TMCnet invited James Santillo, System Administrator for the Weiss Group, into the newsroom at ITEXPO (News - Alert) in Miami. A financial publishing company, Weiss Group recently implemented Microsoft Lync with the help of Audio Codes to overcome a segmentation challenge.

    This integration brought everything in-house. Audio Codes helped with the deployment and the cost savings measured by the Weiss Group were significant. In fact, Audio Codes brought the solution into place, according to Santillo. The provider was the first to be certified with Microsoft for recording phone calls, an essential capability for the Weiss Group.

    Sentiment: Strong Buy

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    • This integration brought everything in-house. Audio Codes helped with the deployment and the cost savings measured by the Weiss Group were significant. In fact, Audio Codes brought the solution into place, according to Santillo. The provider was the first to be certified with Microsoft for recording phone calls, an essential capability for the Weiss Group.

      Sentiment: Strong Buy

      • 1 Reply to akptrades
      • Now that the solution is in place, the benefits are significant. “We have seen some tremendous cost savings and ease of user experience. Really when we first started to deploy it, users were a little hesitant because it does so many things. Now, about a year later, if you took that one device away from them they would have difficulty communicating. They have really adopted it and really embraced it. It has made communication much easier.”

        Sentiment: Strong Buy

 
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