I have no vested interest in this company, but they are doomed. I bought a TV online and picked it up in the store. My credit card was charged for the TV, but then BestBuy issued a credit and said I never picked up the TV. I have called an spoken to 4 different people at BestBuy and they have no idea what I am talking about. I'm just trying to pay for my TV and they won't let me. How can they possibly stay in business?