15 day return policy a business buster? what's our economic damage when shopping at BBY? According to the efficient market theory, all potential CE consumers must be shopping at 30 day return policy shops only by now. Can you confirm that? really curious!
Ok, holly fair enough - I do have a long position here after all. How was customer traffic today? heard - pretty decent! Apparently not all BBY shoppers haven't heard the 15 day gospel yet - but maybe they are more focused on the price matching policy - who knows - That's the beauty of it, each and every CE customer has her/his own motivation and shopping goals, but I am sure you can convince some more of your friends and fellow shorts here - those sneaky shorts still shop there ;)
According to the logic of short spammers here, nobody would be buying anything from AMZN due to the return policy. Good luck with making investment decisions based on that criteria.
If I really expect to return something or would like to be able to, I do shop at COSTCO, but it will make ultimately a loss to them. On a few occasions in a past year or so I purchased things at COSTCO, and just returned them later because I was able to buy them at BBY at a steep discount. If the return policy was not that long, I wouldn't be able to do so.
Sentiment: Strong Buy
Well, it gives her something to write another 500 posts about. Yawn. For such an experienced professional daytrader (as if), the one thing she never seems to talk about is: trading. No buys, no sells, no price targets, no entry prices, no exit points, no technical analysis. Nada. Just relentlessly talking up (read: trying to convince herself that she made the right move) her short position with the same tired, old opinions that we all have known for the last two years. What a bore.
This past week had to really hurt? That high $13 print looked mighty nice a few days ago - and then WHAM - almost $17 on Friday. Ouch.
Here's a survey question for easy: Which is more "convenient" for average consumer (Forget "economic damage", I don't even know what that means), having 15 days to return a purchase at a store, or having up to 90 days to return most items at others?
Sentiment: Strong Sell
Walmart is doomed because they have a 15 day return policy on most electronics.
"Computers, camcorders, digital cameras, digital music players, e-tablets, e-readers, portable video players, GPS units, video game hardware, pre-paid cell phones, and post-paid cell phones must be returned within 15 days with a receipt."
You're setting up a false choice. It isn't the case that everyone will switch from BBY. And it isn't the case that no one cares. Consumers will fairly quickly learn about the new BBY policy. And, factually, that policy is not competitive with most other vendors of the same merchandise. Consumers will take this new policy into account and it will effect a number of buying decisions. Not zero percent, not one hundred percent, but some meaningful percent.
Absolutely, messner. Once word gets out...Would love to be fly on wall when customers find out hard way when they go back to BBY and try and return something outside of 15 day window and before 31 days. Just a bonehead move by Joly when they are trying to retain and win back customers.
There is a reason that some retailers like Kohl's and LL Bean go beyond with their return policies. Competitive advantage. Then you have BBY going backward. : /
Sentiment: Strong Sell
Okay here it is!:
500 people would rather shop at a store (all other retailers) where you get 30 days to price match, or return electronics, as opposed to BBY that will allow only 15 days..And then there's you.
500 people would rather shop at a store that allows 90 days to return other items, as opposed to BBY that now allows only 15 days..And then there's you.
Bonus Question!: 500 people would rather shop at a warehouse club, such as Sam's or Costco, where they get 90 days to price match or return electronics, get a extra year free on warranty, as opposed to shopping at BBY, where you get 15 days and you have to pay big to get extra year....And then there's you. ; ) You can figure out the market share loss for yourself.; )
Sentiment: Strong Sell
Well Holly, every few days when I post here (I do one for every couple of hundred that you do) I ask you the same thing. Why is the price continuing up on strong volume? Add to that, why didn't it fall to pieces after the WSJ article........kinda low volume on the sell followed by big buys. Could it be that the Q4 numbers were really pretty decent and people sniff turnaround? Of course all the uncertainty is what created the low pps in the first place...........and that uncertainty still remains (for a week or two). I will tune in tomorrow/same bat-time/same bat-channel.