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Time Warner Cable Inc. Message Board

  • francisbacon24 francisbacon24 Sep 29, 2007 12:58 AM Flag

    RoadRunner is horrible

    I think TWC still owns RoadRunner. That's who I write the checks to, eh? I'm writing this because I know some small fish from middle management read these boards. There's no other way to get a message beyond some poor bottom level person stuck in a cubicle.

    I'm in Queens New York. After I clicked Post a New Message it took just over 1 minute for this page to come up. Many pages don't come up at all, just the "page not found" message. Some pages continue to load for 10 or 15 minutes. Since RoadRunner has a de facto monopoly on cable tv and internet here, I'm stuck with them. Customer service is more like customer avoidance.

    I downloaded Ping Plotter. If I trace to YouTube I get 2 nodes with 100% packet loss. Not surprising it takes several minutes for YouTube to load. Ebay shows 1 node with 40%-60% packet loss. This just isn't acceptable. I really wish there was an alternative. It was good for a long time, but that was then, this is now. It's been bad for a while.

    They call this high speed internet. Most people I know are disgusted with both AOL and Roadrunner. What a fraud.

 
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