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Time Warner Cable Inc. Message Board

  • alan_93 alan_93 Dec 28, 2010 11:59 AM Flag

    Been Trying For 10 Days To Become a New Customer

    It makes me wonder about the viability of a company's ability to increase their earnings when their organization is fraught with such mismanagement as I have seen in my recent attempts to become a customer and pay them a montly fee for their service.

    I have called them about a dozen times in the last week trying to get an installation servicability check and have not gotten an answer yet.
    The departments seemed to be fragmented and disorganzied as I have been given a different answer and different phone number to call back each time.

    I have been hung up on twice when trying to find out answers for the inconsistancies and asked to talk with a manager.

    I suppose they have enough customers and they don't need anymore.

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