There is a Reason Why TWC is always on a List of the Worst Companies in the US!
According to THE CONSUMERIST, two class action suits have been filed against TWC for giving 2 weeks notice by postcard that they are going to charge for previously installed (free) equipment and for not notifying customers that if they buy a modem to avoid the fee, their TWC phone service may not work.
I don't like class actions suits - the winners get $10 worth of service; the lawyers get $2 million. Still, I'm glad to see someone jumping on TWC. Their arrogance is unbelievable.