Credit Card Validation System Flawed....Will Crash Sales!!!
Just had a very frustrating experience. My order the other day was cancelled because I did not put my middle initial on the CC form. Fair enough but never needed it before. So, talked with a phone rep, added MI and paid even more delivery charges to get item by today. You guessed it....new order was cancelled. #$%$ cannot explain why. The customer service rep told me to call my bank. That is crazy as I use this CC all of the time. I asked to speak to a supervisor. Got some mumbo jumbo about firewalls, etc. Heck with #$%$. I will get the stuff elsewhere. THIS WILL START COSTING THEM SALES IF THEY DONT FIGURE THIS FLAW OUT!!!