There was in another interview back in early 2010, where Robin was dressed like a porn star, and I had similar thoughts on how he came across (sorry lost the link). I almost sold my holdings after that, glad I didn't.
The thing with Robin is he does not seem to come across well in video interviews. But in every written interview (transcript style) he comes across well and I always like what he saids and agree with his direction for EBIX.
To me Robin is the Nixon of the insurance industry. Read what he says, don't watch him....
Robin was able to articulate the facts about Ebix in couple of minutes that he had.He talked about margins,moat and cashflow. There is always room for improvement but I do not consider it as a disastrous interview. I agree with twfry, watch what Ebix is doing and not what Robin is saying on TV.