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L Brands, Inc. Message Board

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  • juanmattt juanmattt Feb 14, 2008 2:43 PM Flag

    Victoria's Secret Sucks!

    Bull crap on use the credit card.
    My story:
    I have ordered clothes and other items via the online catalog for a long time. No problems. Ordered pants size 4 (3 pair)and they were obviously tagged incorrectly because they looked like a 14 or more. So I called. Filled out the RMA online and they assured me it would be credited. Returned them. Waited for the correct size to arrive. Called 3 times to check and they said that it was in process and to allow more time. 2 mos later called them and they said they never received them and that I should have insured the package and now would receive no credit. They were sent via the mail with their address label which included the order number and problem. Rest assured I wouldn't order their stuff EVER again. What a crock.

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    • From my point of view the company has been falling apart for many years. The stories I hear, customers experiences and the stock price all tell the story.

      It used to be a top notch company and many would have agreed but nowadays it's hard to find anyone, anywhere to say anything good about it.

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