Consultants asked to take $5 cut in hourly rate. Things must be bad if department heads are being asked to give back budget dollars in September. What's sad about this is the project managers suffer. They will have to complete their projects with disgruntled consultants or will have to hire new consultants to replace the ones that leave. Associates will have to work 7 days a week and the IT GPTW scores will sink to an all time low. Senior managers should know about this practice. It could be a labor violation! Service Profit Chain is a crock! More for us and less for the middle class. Yes, on the books IT cut their budget but project due dates will be missed and project costs will actual increase. Don't be fooled by a number on a spreadsheet. Find out which projects will not take longer to complete. The economy has improved and consultants will eventually refuse to work at Broadridge as long as Mr. 911 and his partner in crime and running the show.