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IAC/InterActiveCorp Message Board

  • bignlittlefoot bignlittlefoot Feb 25, 2003 12:16 PM Flag

    Match.com sued for Credit Card Fraud!

    Match.com has a nasty and illegal habit of renewing the monthly subscription without the permission of or informing the credit card holder. They will do this indefinitely until caught.
    Udate has a game of cutting pictures of beautiful women out of magazines, scanning them and then have udate employees pretend to be those beautiful women. During a subscribers subscription period, the employees will only answer with short responses and do not pursue any further contact, until the subscribers subscription has expired. Then they will contact the subscriber in an attempt of tempting him to resubscribe for the purpose of pursuing a relationship with this fake female. THIS IS ALSO FRAUD!

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    • Sounds like you've got the makings of a nice little tell-all book. When's it coming out?

    • Dispute the charge with your credit card company. I would say 9 out of 10 times you will get your charge back. People are just too lazy to do it most of the time.

    • When Match.com does not allow a person to use their service when at the same time they are billing his credit card, does not inform the person that they are continuing to screw him out of his own money, AND does simultaneously try to get him to resubscribe, that is court admissable evidence that that match.com was creating the circumstanstances that would cause a person to believe that he did not in fact have a subscription to match.com. This is FRAUD!

    • Taken from the match.com site disclosing payment and billing policies.

      "If you pay by online check, your subscription will expire after your initial 3, 6, or 12-month period unless you sign up for another subscription package.
      If you are paying by credit card, you will be charged immediately for your subscription package. When your initial subscription term expires, we will automatically renew your subscription each month at the low monthly rate of $24.95 unless you choose a different subscription package or resign your Match.com subscription.
      Click on this link to Subscribe Now by online check or credit card."

      from the question and answer page:

      Q: Why was my subscription automatically renewed?
      A: If you pay by credit card, you are charged immediately for your subscription package. When your initial subscription term expires, we automatically renew your subscription each month at the low monthly value rate unless you choose a different subscription package or resign your Match.com subscription prior to that date.

 
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