I had to drop in to my local PBY store located in costa mesa, ca. to pick up some windshield wipers for my wife's car. The place was packed and every service bay had a vehicle in it. I asked the manager how business was and he said " it couldn't be better". The employee was very helpful, he stepped outside and showed me how to put the blades on (it's a bit tricky, if you have never done it before). The store has been there since I was a kid, and it has never let me down. Kudos to PBY's Costa Mesa for outstanding customer service !!!!