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Pep Boys - Manny, Moe & Jack Message Board

  • lagunadan92677 lagunadan92677 Mar 31, 2012 2:51 PM Flag

    $24.99 Oil Change For $51???

    PBY service is not what it used to be. I went to the Aliso Viejo store for a simple oil change. Because I requested Castrol instead of Pennzoil, the $24.99 oil change was suddenly $51!!! Had I known that up front, I would have gone elsewhere.
    My previous oil change, with Castrol, was $24.99 at EZ Lube.
    For many years, since the 80's, PBY would have substituted the brand at no charge, excluding synthetics.
    I expect this was my last oil change at PBY.
    I hope the new owners will treat customers more fairly.

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