PBY service is not what it used to be. I went to the Aliso Viejo store for a simple oil change. Because I requested Castrol instead of Pennzoil, the $24.99 oil change was suddenly $51!!! Had I known that up front, I would have gone elsewhere. My previous oil change, with Castrol, was $24.99 at EZ Lube. For many years, since the 80's, PBY would have substituted the brand at no charge, excluding synthetics. I expect this was my last oil change at PBY. I hope the new owners will treat customers more fairly.