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Pep Boys - Manny, Moe & Jack Message Board

  • kimick51 kimick51 Jun 14, 2012 8:28 PM Flag

    Yeah - their execution is poor

    Several years ago, I visited a Pepboys to just buy an oil filter [ and then change it my self in my driveway ].

    The Mexican salesman there would not get me the oil filter, rather he kept pushing to have me buy a spark plug.

    I finally gave up asking and left in disgust.
    Haven't been back since.

    A new owner with a new mindset might straighten the place out, but until then I shop a Autozone.