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without viewing the almost 2 hr.video, the sidebar news was only talking about Sears.Why would you say Pep Boys rep is worse the AZO or the other competitors for parts? or other garages for replacing parts. Inform me?
go there and you will find out what type of people you are dealing with. Rather than try to convince you I would rather you convinced yourself. All I have to say is go there and find out.