You have let your strategy be developed by consultants. You have hired consultants rather than consultants. No surprise that your retail business has fallen so much. Millions to consultants.....wasted. You should resign.
It is good leadership to ask for input from trusted advisors. However, if you feel you need to bring in all these consultants why are you still paying all your hired flunkies like Joe Doody, Christine Komola, Shira Goodman, Demos and Otis? Cut some fat, start at the top.