India's Latest Outsourcing Frontier Is Servicing Computer Networks, But Hurdles Remain
By RASUL BAILAY and PETER WONACOTT May 18, 2006; Page B2
NOIDA, India -- In the wee hours of a May morning, the computer system for Advanced Micro Devices Inc. started spitting out alerts. The technician taking note was nowhere near AMD's computer servers in Sunnyvale, Calif., or Austin, Texas. He was working the evening shift from an office cubicle in this suburb of New Delhi.
The latest wrinkle in outsourcing has come to this: The network-computer guy working for American and European companies is an Indian engineer -- working in India. Industry executives think the market for long-distance monitoring of computer networks, dubbed "remote infrastructure management," could be worth tens of billions of dollars, as multinationals try to cut costs and Indian outsourcers tighten security checks on corporate data they manage.
Growth is expected as factories become more computerized and remote services expand to include controlling plant temperatures from afar and even monitoring who enters and exits the premises. "Theoretically," says Azim Premji, chairman and founder of India outsourcing company Wipro Ltd., "anything on a network can be managed remotely from India." [REMAINDER OF ARTICLE DELETED]
remote management of networks in USA from India in large scale is possible only if India gets its IT infrastructure like internet bandwidth etc improved... probably thats the reason for the "theoretically" in Premji's comment.