Could it be regional? I had lunch at a Mimi's in Ocala, Florida for the first time two days ago and bought BOBE the next morning. The place was packed with a never ending flow of customers. The lunch special was served quickly, was hot, excellent quality and very tastey. Greeted within a minute and seated immediately. Friendly staff was attentive and waitress was exceptional. My one complaint as a customer, but not as a new stockholder, is that I felt rushed.