1) A CEO attentive to the customer's needs, not his own, when the Board takes responsibility for its mistaken choice and elects to solicit a replacement. 2) Common -share prices not witnessed in many years; yes, I mean into the low single digits. 3) A return to marketing and goods principles espoused by J. Cash Penney by the next corporate leader. A fellow who is disciplined enough to keep his ego from interfering with serving his employer; the next customer to enter its store.