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J. C. Penney Company, Inc. Message Board

  • retiredexaon retiredexaon Feb 28, 2013 4:02 PM Flag

    West Nyack NY Store, good and bad

    I recently commended two ladies in the home furnishing and curtain department for really providing excellent customer service in 2012 when we purchases a ton of curtains and had them installed. They recently solved a little disaster with Hurricane Sandy damage too and again I commended them to the department head, they do JCPenny proud. I visited today to correct one part of a problem, again wonderful service but ... the bad was that the store was entirely deserted. I was sitting, waiting and looking around - nobody but nobody was around for a good part of the floor area. Very sad.

 
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