I just got off the phone with a sales person at Best Buy. She said that their order system was swamped by people trying to order the Z10 , so much so that it caused their website to go down and they couldn't take phone orders for an hour and a half. Fortunately she said they've just gotten the system back up and running. The most interesting thing though was how excited she was about the Z10. She said that all of her friends in their 20's were constantly talking about the new Blackberry and she is sure it will be the next cool must have item. This is getting exciting!