Some of you out there are mindless zombies, what the Co. has done in the past is a indicator for the future. I'm not working here for lack of something to do, I'm a capitalist not a communist. Artie didn't get his bonus so he voted himself a raise. Are you happy with your 2% raise ? I'm not a retail zombie, I'm in home central. I'm a skilled professional. I'm seeing the biz with clear eyes, not glazed by corporate BS. Wake up. Management has the Clinton style, just do what you can get away with, then deny & point at some dumb slob next to you. Sears is a full circle Co. Everything old is new again in a few years, been there, done that many times. The greedy court just took the Co's money, BS, they got caught screwing unknowing people. Why do you think they revamped the profit sharing, because nobody wanted to chance their cash just on Sears stock. Better take a hard look at your position, and smell the coffee.
I'm with you on the makeup of the board.... I'm glad you had a good transaction with the 'fridge but I deal with the end result of poor sales & delivery. I cover for salespeople all the time. By instructing and schmoozing the cust. after the sales BS stories. I'm eye to eye with the cust. in the house saving the sale after the BS settles. Do not defend salespeople as at least half of them do not know their ass from their elbows. As I said in a previous post most of the big ticket salesforce have some knowledge of the product but not all. 15+ yrs. ago the salesfloor had good people out there , cust's would remember & ask for by name, only deal with certain people & recommend to others, now the money & good people have dried up. Sadly this is retail today but it can be changed. "ya gets what ya paid fer"
is the name of the game along with product knowledge. You just had an eye opening experience buying a fridge.When I go to circuit city and best buy to do a weekly competion check, I am amazed at the lack of professionalism at best buy-no one wants to wait on anyone and if they have to the customer usually knows more than the kid there. At cc at least they have some knowledge but are really just order takers-if you know what you want and they have it they will match all prices. keep in mind they have an "A" and a "B" price.Don't pay too much..In our area Sears has the best salespeople in town. Some of them are from Circuit but I know of no former Sears Brand Central people who left to go to C.C..Montgomery Wards was so bad in this town they have now gone out of business which is too bad since they gave us a lot of business. Concerning competition anyone who sells anything is competition.i have worked retail for almost 30 years for a few different retailers including W.T.Grant, Monkey wards, Kmart and private local dealers all of whom were our competition now WE are the competition.
Sears did make an error in judgement when it came to the bankruptcy problem. Lets start making excuses for everyone so each person in the world can buy stuff and then pay nothing for it by declaring bankruptcy and keeping the stuff. Last year at the shareholders meeting, which I attended as I do everyear, the conversation was more on why would we settle with these people. They are the ones at fault, they should pay there bills like the rest of us. I think I am going to buy a brand new bmw $500,000 house and load up all my credit cards and then declare banckruptcy so I can keep my country club membership. What a country we live in. Charge everything pay for nothing!
Mikeseven this is what happens when you have a bunch of liberal democrats running this country for fifty years the liberals wrote these bankruptcy laws. This is the same way they ran this country. But things are about to change because the middle class person is starting to realize that liberals are against them. So now we have the new republicans that are more for the middle class. O.K. enough politics back to sears. AS far as wal-mart not being sears competition is a bunch of bull shit, which is in fact what sears management tells its employees. I beleive mikeseven said when you are in retail everyone is your competition, perfectly said. The problem is SEARS CAN NOT COMPETE WITH WAL-MART, which is very sad. Now you know where my problem lies with current CEO, BOFD, and the rest of so-called management. When ever you talk to a store manager @ SEARS about WAL-MART you get an answer like this " WE ARE NOT IN THE BUSINESS OF SELLING 50 LB BAGS OF CHOCOLATE CHIP COOKIES". This is whats going on @ HOFFMAN ESTATES this is the so-called mantality.