I would hope someone from Beazer reads this. I moved into my Beazer home on March 31, 1999 and I am still waiting for the repairs from my walk thru to be complete. I have tried calling everyone and any one I can. Beazer does not care after they have your money. Want to buy a Beazer Home talk to the People who own one FIRST
I am sending this e-mail to vent my fustration. I am trying to buy a home from your company, but apparently communication between your sales force and corporate is so poor that your sales rep does not know what they can sell.
In the past week I have tried again and again to build a house on the last 2 remaining basement lots in Wynfield Estates.. a week ago I was informed that 2 were available, Then a day later I was told that one had been slated by corporate to have another house on it, and that it could not be changed (Im okay with this at this point, I understand) I was told that one lot remained and that it would have to be a front entry garage, but we could build the Driscol on that lot. Today almost a week later I was told that the lot was released on June 30 by corporate to be a Buckingham and that we couldnt builde there either.
I wasted a lot if time and effort to justify buying a house, (ie: planning budgeting etc) only to find out that we never could have even built the house in the first place.. this is horrible communication with your field, right in your company's own backyard..How can you run a business this way!!!
I can't consider investing in a company that is run this poorly. all others beware!!!!
ALWAYS make them do the repairs after the walk-though BEFORE you sign away. It wouldn't hurt to have a Realtor on your side either. All builders are the same. Don't sign until they do ALL repairs.
There must be some sort of governing body you can file a complaint with. You can call the local television station to do a human interest story. Tell them you will start spreading the bad news if it is not fixed ASAP - including but not limited to a blurb in your Christmas cards, letters to the editor, telling everyone you know - especially the media. Find their fax number also - fax them every single day. Toner is expensive so send them a hudge list (several pages) of the crap they need to fix.
Contact your mortgage company. They problably own the broker who originated your loan, don't mess with them at all - They get paid by the builder one way or another. Contact your loan servicer - who you make the payments to now! Tell them your house is not complete and you may move out and you won't be able to make the payments.
Contact FHA if you have an FHA loan, the VA if you have a VA loan, or Fannie Mae if they were the secondary, Freddie Mac if they were. They can have them CUT OFF from fundings. FHA can shut them down if they are FHA approved.
Lenders finding out homes are not being completed will go nuts, and possibly stop fundings. Builders snap to attention when lenders threaton this type of action.
One other place to contact is the municipal housing authority, they can walk in with injunctions and stuff like that.
I work at a mortgage company, and our branch manager sold his soul to the builder from their loans. He currently has no soul.
Find a code inspector and have them do an inspection. Send the violations to the builder with a copy to county inspector. Apparently ( It probably varies by state or county) you can then have the county prosecuting the builder if they do not do the repairs in a timely manner. Key is that they have to be code violations that fall into the "liability period" for the builder.