Frontier has repeatedly promised to be "focused" on growing TOP line revenue... Time to cover shortie...
FORT WAYNE, Ind. (WANE) Frontier Communications will host a job fair on Tuesday, May 29 from 6 p.m . - 8 p.m to fill 50 full time sales consultant positions.
The job fair will be held from 6 p.m. - 8 p.m at 8001 West Jefferson Blvd. in Fort Wayne.
Frontier Communication said expectations of successful candidates include:
•Ability to effectively communicate and care for our Customers': Needs, Concerns, Problems and or Issues
•Customer First Focus
•Ability to Exceed Individual Performance Goals
•Problem Solving Skills
•Attention to Detail
•Team Player Mindset
After the job fair, new team members will earn $10.50 an hour while they attend an intensive 90-day training program.
Upon successful completion of the training, Frontier said employees will earn $11.50 to $14.00 an hour depending on performance compensation bonuses. Available benefits include medical, dental, vision and 401K
"That's not the experience I've observed and heard. Speeds advertised were what was delivered. And....DSL was either available or not, but not sold as available and then not delivered. I've seen cable companies do that, not FTR nor CTL frankly."
You haven't read much in the last couple years. There's cases of this plastered all over the internet.......try perusing "DSLreports" or " Stopthecap"............& I discovered they've screwed up my bill for the 4th straight month.
Gosh BS. Give it a rest. To your point, fort wayne lost a lot of folks just like everyone did. These are call center people [probably out at wayne trace location] which is predominantly black area which you don't want to go out there after dark either. It's like being in West Virginia in the hills with the snakes after dark,..J
That's not the experience I've observed and heard. Speeds advertised were what was delivered. And....DSL was either available or not, but not sold as available and then not delivered. I've seen cable companies do that, not FTR nor CTL frankly.
I've been in telco, as you know DSL speeds can vary quite a bit....which is why I was surprised to hear customers got exactly what they were told. Now I would expect that could be isolated, but then again maybe not.
FTR is pretty good in terms of delivering and service quality.
"I've heard they deliver what is promised or they make it right. Can't beat that."
Sorry Shareholder........but that's exactly their problem. They sell to people then don't show up, & when the customer calls to ask wtf, they tell them "sorry, dsl isn't available in your area."
They also can't deliver on speeds they sell. When you pressure CSR's for sales this is what happens........& a bad reputation is hard to overcome.
I've been in telecom way too long.
I've seen them build ISDN, packet switches ect and even seen that old video phone from the 60's to the video emails of the 90's. You can build it or buy it but it does not mean that others will not cut the costs or find another way to to it faster and cheaper.
I was in a meeting when they brought up the question of texting. About everyone in the room told them who would type a message, like in a Western Union telegram, when they could talk to someone in real time. Well we see today that text is being used more.
Just like someone said they get the product into an area it does not mean that the subs will use it. They can pass many homes but not all will invite them in. Can you remember all the talk about dark fiber back when? Tec changes quickly. You have to have a management team that can adapt quickly and accurately. Not like FTR's team, they hit the ground crawling after that VZ deal. Now they want to train sales people again. They know that their is a lag time to get these people up to speed.
It is just proving to me the amount of experience that FTR lost on this VZ deal by the people that left VZ before the take over. I do believe that Maggie's plan was to make it up as they go along on this takeover. Sad part is that we are three years into it and the script is still being rewritten.
I think folks getting in now don't have to wait for the returns. Only those underwater at this point need to wait. FTR is a good deal for new entrants. I want to buy more too, but only if it drops further. My holdings are aready fairly big in FTR.
You know Telco is a strange animal. Costs a ton to build it, but once done can be milked like crazy. FTR bought territory, and the last mile. Most CLEC's were vying for access to the last mile from Ma Bell for the longest time. I don't consider the last mile irrelevant.
Bottom line from my perspective is that FTR is in the midst of a turnaround, with huge revenues. They need to complete their network upgrades, and then stem the customer losses, and look for new opportunites like the new streaming they are doing. It will happen. Maggie is too lazy to have to look for a new job, and frankly her resume will stink if FTR is seen as a failure under her tenure. Which it will if it does not turn around.
Grades: Sales - B, Install - A, Repair - B
I've heard they deliver what is promised or they make it right. Can't beat that.