Good article and INFO. Couple quotes below, for the complete article, Google title, "Commentary: Tasting Pie Five in Kansas City"
August 14, 2013 - Cherryh Butler
"I tried the BBQ chicken pizza on thin crust and the Pie Five, served on a thick crust with pepperoni, sausage and green peppers. Both were delicious, and it was cool to watch the employees make my pizzas.
"I love the interaction that our team has with customers," said Goebel, who is also a Mr. Goodcents franchisee. "It's more than just pizza, it's an experience."
"Rany Gier, CEO of Pizza Inn and Pie Five, was also in Kansas City for the opening and shared with me how the chain's operating procedures have helped lead to its success. The Aloha POS system the chain uses allows Gier to track sales and inventory from each store via his cell phone. He can also see which employees are working and when.
"If I don't know what's going on, I can't help them succeed," said Gier, who is proud of his buttoned up operating procedures overseen by Chris Smith. Smith, the former director of operations at Chipotle, is known for taking the chain from just a few stores to more than 500."