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Itron, Inc. Message Board

  • meteredresponse meteredresponse Jul 6, 2000 3:26 PM Flag


    18, 2000 � BUSINESS WIRE - announced
    today that The City of Tempe, Arizona has ordered an
    additional 8,000 FIREFLY� automatic meter reading (AMR)
    devices to expand the System�s implementation throughout
    their 40,000 commercial and residential

    The acquisition of additional FIREFLY units, which
    transmit reading information to mobile receivers, was
    based on projections of cost savings, safety
    improvements and first-hand experience with the System since
    last year. Assistant Superintendent John Mann said,
    "FIREFLY is a great fit for the City of Tempe because it
    addresses a variety of operational issues, not just a
    select few. This is the most effective way for us to
    reduce the costs of meter reading, of metering and of
    handling billing complaints."

    FIREFLY units use a
    unique optical sensor that affixes to a meter face,
    making it easier and less expensive to install. "FIREFLY
    installs in a matter of minutes. We�ve been very impressed
    with the product�s ability to automate a wide variety
    of meters. Flexibility to automate �any� meter saves
    us a good deal of money. Other AMR solutions we
    looked at required new meters or registers, and we
    couldn�t justify that", concluded Mr. Mann.

    was equally impressed by the System�s unique
    profiling chip that stores a customer�s usage history. That
    information can be retrieved to investigate a variety of
    issues. "Billing complaints require a lot of attention",
    says Customer Service Manager, Cal Nelson. "Now, we�re
    able to review consumption patterns down to a specific
    hourly period. That makes it easier to investigate and
    resolve irregular situations."

    "Now, all of our
    meter readers are equipped with the technology to read
    FIREFLY-enabled meters without lifting lids or climbing down into
    vaults. Meter Reading in Arizona�s weather is hard work,
    and FIREFLY will make it that much easier", concluded
    Ms. Nelson.

    The City will also be implementing�s new ROADRUNNER� Mobile, a high-speed drive-by
    solution. "The City of Tempe is a perfect example of a
    utility looking toward the future", says
    Senior Vice President, Andy Kercher. "They know that
    consumers will require better and better service at the
    lowest possible cost, and they�re doing something about

    Datamatic specializes in open-architectured utility data
    collection solutions. In the utility industry since 1977,
    Datamatic developed the first handheld-based meter reading
    system, and it was the first to offer utilities an
    off-the-shelf meter reading application. In addition to the
    FIREFLY AMR System, solutions include
    RouteSTAR MVP, a client-server meter reading application
    and FieldSTAR, a field service work order automation

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      Itron to Provide Denver Water with Territory-wide AMR
      System; Project Will Automate 220,000 Water Meters In
      Denver Area

      SPOKANE, Wash.--(BUSINESS WIRE)--May
      3, 2000--Itron Inc. (Nasdaq:ITRI) announced today
      that Denver Water, the largest municipal utility in
      the state of Colorado, has signed a contract to
      implement Itron automatic meter reading (AMR) technology
      for 220,000 residential and commercial meters in the
      Denver metropolitan area.

      Denver Water provides
      drinking water services to more than 1 million people in
      Denver and its surrounding suburbs, and this project
      represents the largest AMR water project in the western
      United States. Itron was selected as the sole source AMR
      technology provider for Denver Water's installation through
      Itron's distributor, Mountain States Pipe and Supply
      Company, which has offices in Colorado, Arizona and New

      Operational cost savings, improved
      customer service and preparation for the future were the
      key drivers in Denver Water's decision to deploy
      Itron AMR technology, said Charlie Jordan, director of
      public affairs for Denver Water.

      "We anticipate
      that Itron's AMR technology will deliver significant
      operational cost savings over the next decade and beyond,
      enable Denver Water to deliver superior service to our
      growing customer base, and help us keep water rates as
      low as possible," said Jordan. "The Itron system will
      also enable us to eventually transition to monthly
      billing, which will spare our customers the budgetary
      drain of larger, bi-monthly water bills."

      "We're tremendously pleased that Denver Water has
      selected Itron as its technology partner on this important
      project," said LeRoy Nosbaum, president and CEO of Itron.
      "The Denver area is already home to the largest
      electric and gas AMR installation in the world, an Itron
      AMR system covering some 1.5 million meters at New
      Century Energy. We look forward to expanding our presence
      there by serving Denver Water and its one million

      Denver Water's AMR system will consist of
      Itron AMR meter modules installed on all of the
      utility's water meters. The data will be collected using
      Itron's Mobile AMR technology. Denver Water will also
      test Itron's MicroNetwork(TM) system for potential use
      in hard-to-access residential areas and commercial

      Installation of the system will begin in
      June and will be completed over a five-year period.
      This timeline will enable Denver Water to trim
      gradually its meter reading staff from a current level of
      35 full-time meter readers to two through attrition
      and reassignment, Jordan said.

      The project
      marks the second major installation of Itron's water
      AMR meter modules designed for the harsh "pit-set"
      meter environment. Situated in difficult-to-access,
      below-ground pits or vaults, pit-set water meters represent a
      continual meter reading challenge to water utilities,
      especially those in the west, where pit-set water meters are
      the norm. Some 80 percent of Denver Water's meters
      are located in pits; the remainder are located
      indoors in customer basements.

      "Beyond the
      operational costs savings and customer service improvements
      it will achieve with AMR technology, Denver Water
      also wanted flexibility and choice in its metering
      decisions," said Andrew Alpert, vice president and general
      manger of Itron's Water and Public Power Business Unit.
      "With Itron's open-architecture AMR solutions and
      industry-leading meter compatibility, Denver Water has the freedom
      to choose its meter suppliers based on performance,
      price and objectives, rather than on AMR system

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