The company I work for switched over to SAP and it is the most unfriendly software to use ever. Some of our vendors also switched to SAP and they haven't been able to ship anything out for over 3 MONTHS with no end in sight.
Our company had to hire 30 more people to handle calls because it takes approximately 3 times the amount of time to process an order in SAP than it was with our 30 year old software we switched from.
The people that designed SAP seem to have never used it to process an order. Thumbs down for SAP software, it blows big time.