Wanted to buy a new PC this weekend. Went to HP website. Could not navigate it worth a crap. It had lots of pretty pictures of people smiling and looking like they were working. If and only if I was familiar with product names or numbers would I be able to choose a pc. Lots of style, but, no substance. Went to DELL site and was able to custom build and order a pc within 20 minutes. Ease of use was amazing. Something as simple as a website for ordering products should be a no brainer, but, HP clearly hasn't figured it out.