There are many problems with Ebay that many here that have pointed out. I don�t want to see Ebay go under because I have 8 years invested in them as a seller and buyer. Management is a one of their biggest problems. Both buyers and sellers were migrating towards instant purchase formats which included the stores. Investors started getting worried when Ebay was naturally moving away from the auction format and the stock price continued to fall (among other decisions made by management; free China listings, paying too much for Skye, etc.). Trying to force the sellers back to an auction format was IMO a knee-jerk reaction by management to try to get the stock price back up.
Ebay has a PR disaster on their hands on the way they handled things. I believe many of these things will backfire on them. I know they like to tout that the store listings only make up 9% of total sales. What they don�t tell you is that with store listing and auctions store sellers make up about a third of Ebay�s total sales. I also believe store listing sales would be much higher if management hadn�t pulled them from the main search engine.
This disaster could have been better handled by management.
1. Would have been to educate the investors on instant purchase formats. Let them know they were the future of Ebay and why. They are much more convenient than waiting for an auction to be over or finding out if you won an item or not. Auctions would have still been in the mix.
2. The growing listings on Ebay could have been easily remedied by putting caps on the amount of items per store level. You wouldn�t have to necessarily raise fees but you could charge more for stores at different items levels.
3. The item longevity could have easily been remedied by taking away the �Good Till Canceled� option. That is where items automatically relist every 30 days. Make the seller relist items every 30 days. That way the seller can judge more if it is worth listing an item for another 30days.
4. Incentives for sellers to run more auctions.
This whole ordeal could have dealt with much, much better. Instead, you have a management team that has made another blunder. I�m at ground zero selling on Ebay and it didn�t have to go down the way it did. Now, you have sellers leaving or reducing the amount of business they do with Ebay. Ebay strongly needs new Management.
This still makes me scratch my head wondering where Ebay Express fits in the whole mix because it was originally going to benefit the stores. If the auctions are to remain the core they why do we need Ebay Express? Ebay Express has one major flaw that buyers will not appreciate. They are able to use a shopping cart and purchase from many sellers and that is a good thing. When they get 10 different shipping and handling charges from 10 different sellers poses a big problem for buyers. Not being able to combine shipping seems to be a major flaw for anyone using Ebay Express.
I liked the idea of store items back in the main search function. Ebay already has tabs for different things and not too many people use them. I believe, since the site was migrating (83% of Ebay's inventory) towards the instant purchase formats, they should now be the core. Let the fixed-price sellers compete over price, service, etc. That competition would be good for the buyers and would still be more convenient than the auctions. I still think there is a place for the auctions but they don't seem as popular as they once were. Forcing them back on sellers was a bad idea.
Thanks if we have done business,
Thanks, I've just decided to not be held hostage by this management team anymore. I will still use Ebay for hot items but they won't get near the fees from me in the future.
I'm developing my own website and domain for $40 a month. I can list up to 50,000 items in there. I can upgrade to $100 a month for more bells & whistles. Which will be worth it once I it gets going and will still be much less than what I was paying in Ebay fees.
starsportscards I agree with your original post. I'm in the same field as you are since 1997 on Ebay. When stores were in search my sales surged and it wasn't for junk. It was $75 - $200 items. Paid a higher FVF on them then if I rand them as fixed priced auctions however when you have a case of 20 boxes to sell store made more sense since you are limited to 10 auctions of the same item. I have gone back to fixed price auctions and the last couple of weeks things have picked up
Please don�t put words in my mouth. Never did I put a time constraint when the stores were in the main search function. �Before they took my store items out of the main search function, I was selling quite a bit out of there.� is what I said and it is true.
They have tabs now and not many use them.
<<<I told you once before and I will tell you again, 110 million active users, and you are ONE.>>>
Again, what a
Nice observation. His arrogance reminds me so much of Ebay�s management.
Here�s another observation from a long-term buyer on Ebay. I informed her of the problems going of with Ebay right now. She told me she quit buying from Ebay when they flooded the market with cheap or fake item listings from China. She said they cluttered up the site too much. I thought that was funny because the spin coming from Ebay�s management is the store listings were the ones cluttering up the site. She now buys from other marketplaces on the web.
What a wonderful decision it was to give Chinese sellers free listings on Ebay so they can clutter up the site. One top of that, and this is the biggy, Ebay makes no money from the Chinese sellers. It appears Ebay China will not make any revenue for Ebay in the near future given Ebay�s competition over there continues to offer free listings. I understand this is the stock market and business is about making money. Was this such a great decision, on Ebay�s managements part, to go into China, where they wouldn�t make any money? But yet they put the burden on the other worldwide sellers. Ebay�s management continues to blunder.
I�ve been on Ebay for eight years now and I�ve never seen sellers on Ebay this angry for this long. It�s not just here either it�s worldwide. Go to the messageboads, websites, or blogs and see for yourself.
There is much more on the Google Blogsearch. This is NOT just a few angry sellers as some would suggest. This could have been handled much, much better.