The return policy is the worst. Why should anyone buy something and 5 years later after you have worn it out you then return it.
My sister worked there and the things people return is shameful. And they only do it because they allow it. Half eaten cans of peanuts, partially drank bottles of wine, window Ac units buy the truck load after summer. yeah great policy they have. Everything costs substantially more for the honest few left. Guess I shouldn't make a big deal about it as long as the stock price goes up who cares, right.