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Electronic Arts Inc. (ERTS) Message Board

  • herbsdr1 herbsdr1 Jan 23, 2013 6:01 PM Flag

    Customer Service

    I have been an investor of EA for years. I am also a Pogo member. They changed the service of the downloads, which EA earns income, to another group. To make a story shorter I will say the new download website is NOT customer friendly. Dealing with the local DMV is easier then getting a correct answer from this new group. I will stay with Pogo but not purchase any downloads in the near future. Is it possible that many others feel this way and EA is at a lost for the revenue?

    Sentiment: Hold

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