If what " n2opj" is true there must be thousands of cars with the same problem. �The use of an oil filter other than a TOYOTA filter can and will cause major engine damage.�
I e-mailed Toyota and got the following response from Michael Martin:
"I will be happy to review your concern and respond. In addition, in an effort to maintain customer privacy, our policy is to communicate only with the customer who purchased the VSA (or the dealer or other repair facility used by the customer) on any VSA claim issue."
Mike Martin Claims Manager 800-228-8559 ext. 2806 319-221-2806
I suggest you call and insist to talk to him personally. Good luck and let us know what he said. I especially interested if he would talk to you personally. Many times employees will not pass information on to a supervisor. I seriously don�t belive he will not talk to you.