has anyone seen the letter dated Nov 26 sent to customers
(the launch next month of SAP, the worlds leading Enterprise resource planning software has just one goal:etc
get a copy-- read it-- LAUGH OUT LOUD
Two days ago, an email was sent by Mark R Bachmann titled "A New Bwginning!!"
If Mr Bachmann, Mr Morgan or even Mr Moffett had to enter orders or do any work with the New My Zep, they definitely would not be praising the program.
Where was the beta testing of the program?? As far as I'm concerned, there wasn't any. Sales people are literally spending hours to enter orders with one or two items. Our IT department is "drowning" in problems that they cannot fix before they receive many more.
There is so much information that either isn't in the "New My Zep" or is incorrect or not working. This is information that the sales force uses daily.
Upper management needs to wake up and spend some money to get this fixed before we do so much harm, that customers will look for other suppliers. If I were a customer, I would tell upper management, that "this is not a Superior Buying Experience." Customers and a sales force do not need to be treated this way.
During the times I have been on My Zep-sap, I have gotten dizzy, sick to my stomach, light headed and generally feel like my head is going to disintegrate. I feel really motivated to go home and watch TV.