Axe to grind.....You're back! And still insipid! Customer relationship phone work is a drag. That is why most companies choose to outsource it. I spent 40yrs in sales, and as a sales manager trained dozens of suspects and prospects. Most found out about themselves in doing the job. Many found it wasn't right for them. The good ones moved on to higher paying sales jobs. The poor ones just moved on. In an economy where so many are unemployed and underemployed. Startek is offering opportunity and you are slamming em? Sorry Axe to grind. Your comments reveal more about you, than StarTek.