I got a call from someone at yelp asking me to join and pay a fee so I can be rated by my customers. None of my customers use yelp but they strongly suggested I avoid the negative publicity that will surely be posted about my business if I don't join them. Very similar to the mafia asking for protection money. Figures that yelp would be one of wall street's favorites...
Are you serious? Call the NY Times or the Better Business Bureau in your area and file a formal complaint. The people running this firm have a lot of questions to answer very soon.....they are running for the door.
Get ready, do this:
1. Get some sort of recording device in place. Be ready to record their next phone calls, with another person present with you in the room.
2. Take pictures of your screenshots, daily, with the date.
The calls will come...pretend to stay interested and then say no at the last minute and watch your reviews all go into the filter.
I think YELP is a scam too...They kept the bad reviews and if you want to pay with them a fee and with your good reviews are filtered out every week. I think this is unfair business practices which can forces small businesses out of business.