I want to know how my computer passed quality check. Oh thats right yall don't care about quality. I forgot. I started my boycott with sears 10 years ago. Apparently I wasn't the only one...who owns the sears tower now?...Take heed toshiba your right behind them. If you work for them you might want to start looking for a new job. Not sure this company will make it another 3-5 years.
Toshiba will be around long after your grandchildren have signed up for Social Security. My Dell computer is a piece'o'manure, but unless you are a corporation with a big order, who will listen?
So, you learned something. Don't buy computers online and expect to get service. Next time don't be so cheap and buy your computer from a major outlet like Best Buy or even WalMart where you get a store warrenty that can be enforced in your local court should they renege. Now that's the best free advice you are ever going to get, Next time I charge for my services.