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Gartner Inc. Message Board

  • numbeout numbeout Jul 20, 2004 7:53 PM Flag

    Losing one of best of the best

    Rita Terdiman is leaving Gartner!

    Well---There goes the company. If, after 12 years, one of the best analysts has had it, what does that say for that place? Even she can't stand it any longer.

    When will that place ever get a clue?

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    • What's the sound on the inside?

      The Company announced that the Board of Directors has named Gene Hall as chief executive officer. Mr. Hall will succeed Michael Fleisher, who had previously announced his intention to depart as Gartner's chairman and CEO after a transition period. Additionally, James C. Smith, a current Gartner Board member, has been named non-executive chairman of the Board of Directors.

      Mr. Hall, age 48, spent the past 6 years with Automatic Data Processing, Inc., where he was responsible for developing strategies to accelerate the growth of two major businesses and leading technology across the company. Currently, he is President, Employers Services Major Accounts Division, a $2 billion business with 8000 associates. Under his leadership this business achieved accelerated sales to new clients and achieved record client retention and quality scores. In this same role, he also led a 1600 person software development and IT Operations organization that introduced several new, high-growth products.

    • If there was any real evidence of positive change I might be inclined to take your advice. But just don't see it.

      Based on the postings on this board the same things are going on today that went on two years ago. The current topics aren't about things that happened in the distant past -- we're talking about last week!

      You seem to be suggesting that if all dissent were silenced, the problems would magically go away. I don't think that is realistic. Gartner needs to fix some serious problems (e.g., fair treatment of employees, research quality, client relationships, a bloated middle management infrastructure, etc.) which have been discussed extensively on this board. Agree, there is a lot of vitriol and bitterness on this board. But there is also a lot of good advice. If Gartner doesn't wake up, pronto, those great people you mention are going to be working for great companies other than Gartner.

      Listen, and act, on the input expressed here rather than trying to silence it.

    • My point is simple. What is doneis done, may be bad, may be not. Why let bitterness over the past ruin the future. If there is a new CEO, inside or out, give them the benefit of doubt. Gartner of chock full of great people whoo deserveto work at a great company again. Let them!

    • Who is shredding what is a matter of debate. It is truly sad to see a company that used to be so well respected, and such a very good place to work, become so terrible.

      There is nothing I could write on this message board that would hurt the remaining good Gartner employees more than the years of incompetent, greedy management has already accomplished.

      You forget about the hundreds of wonderful associates who can't pay their bills, raise children and pursue their dreams because they were unjustly fired in a witchhunt layoff. You forget about the wonderful associates who were denied raises and bonuses while management rewarded themselves for failing.

      The enemy is within Gartner, not the people posting here. If Gartner weren't on such a self-destructive path, there wouldn't be so many negative issues to talk about. I don't want to see Gartner collapse. I have to explain it on my resume. But I wish I could say I was proud to have worked at Gartner. Right now, I'm ashamed.

    • yes, theyare allready visible on the alumni website... also Mike Campbell & JT are listed as AAlumni

    • It is so easy to be negative. Rita, Len, and JT all great people, left for their own reasons. They will for sure be missed. But, this is what happens in the biz world. Many really good people work at and benefit from Gartner. To chop it down, hurts those people. Thousands of really wonderful associates pay their bills and raise children and persue dreams based on working at Gartner. To try to shred the company harms them. My advice: don't be negative. If you don't like something, move on. Support the people who work there and their goals. It would be in no ones interetsts if Gartner collapses, except bitter people. So easy to knock down, so very hard to build. Support the employees who have earned it. Don't harm them.

    • >Who cares, so the woman got another job, big deal

      Sadly this reflects the Gartner management attitude toward its employees. If someone quits, bash them. Say they weren't important.

      I recall a few years back when the entire E-business team quit in unison, Lynn Berg put out a memo claiming they "weren't up to the challenge."

      Rita served Gartner well and was a respected analyst (in and outside of Gartner). The company should show her a little more respect than "who cares."

      And I do think this resignation matters because it suggests other high profile Gartner employees may be at risk.

    • I don't think this will be the only departure.

      There is an interesting debate over which community is hurt the worst in a company that engages in serial layoffs -- the people who are let go, or the survivors. The people who are laid off tend to eventually get other jobs and get on with their lives. The survivors keep living the same nightmare every quarter and, in essence, become victims of a kind of battle fatigue.

      Stopping the layoffs doesn't fix the problem. In fact it can make it worse because for many employees discover their full time job shifted to surviving layoffs. When the layoffs stop, there is nothing left to do.

      Gartner is in this position now. And the IT job market is improving. It's going to be ugly. I'll be so bold to predict that within 24 months, Gartner will have lost 75% of it's current employees. An outstanding CEO appointment, or perhaps a change in company ownership, might soften the blow. But without significant change I think a mass exodus is hard to avoid at this stage.

      I can't say I knew Rita well enough to understand how big of a loss this is. She was certainly a prominent analyst and losing her can't have a positive impact. The big question is whether Gartner can replace her with someone of equal, or better, qualifications. And will they be able to replace others who leave with top-notch people. As I've said before, I'm doubtful.

      • 1 Reply to arcdtruth
      • Rita left because she was fed up with a ridiculous boss and too much bullshit. Until the last year she was basically happy with Gartner, so she did not have long-term battle fatigue. Until about a year ago she was her usual upbeat self and turned a blind eye to most of the craziness. This truly awful manager and too many poor management decisions including lack of recognition and $$$$ wore her down. The market is turning, and she has many opportunities to earn great money.

        This is sad news for Gartner indeed! She is one of the best and brightest. Gartner is losing a true asset an experienced resource, and a dedicated analyst. You cannot replace a person like this. To a one, the clients will miss her dearly, as will all of us at RAS. Every client she touched and all she collaborated with loved her. Our meritless system and downright hurtful management have burned out that another great mind what a tragedy. Rita, we hope you become happy by making a fortune consulting or just resting in the sun.

        John Turner of EXP, formerly of sales quit last week as well. Though he did not have the tenure of Rita, he was loved just a much, had the same work integrity and gave it his all. He too, was burnt out and ground down.

        Two dedicated, top ranked people have gone in five days. Is anyone paying any attention? Please if you are new to Gartner or you care, or are in a position to make a difference, go back a year and read some of these notes and please help fix this once great company. Don't let more good people go. Do weed out the dead wood. Why not do some confidential interviews with long-time employees to gain insight? You may learn something.

        Until then, all of us should not stand too close to the exit doors, as there is about to be a stampede. The market is turning and many people who have been stuck here due to no other opportunities will soon be flying out the door, with their middle fingers held high in the air.....

    • Sorry to learn about the loss of another talented person for IT. So was it due to layoff or voluntary departure?

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