maybe. i hear the first thing he will do is
address the franchises and their concerns. this may buy
him a micro second. franchisees seem to be able to
sniff out a phony toot sweet. we do not need another
blow hard or absent executive like sl. you folks
working for cole/pearle are right in doing your best, you
take the pay check-earn it. sometimes your best is
stnading four square and telling the top dogs what is
wrong. hard to do but the right thing.
Your comments are right on the money........but
the big bad wolf has to get out of the mentality that
"they" (the distribution center, the home ofice, et
al...) are the profit center of the company! (Yes they
actually believe that!)
The DC has to be hurting as
even the company owned stores have been forced to use
outside sources for products and service.
However, if "they" decide to truely focus on the customer
(us) things still have a chance to turn
Good to see those who have been watching this
board step up and join in. Welcome.
been marking up their products to franchise stores
from the beginning. That's fair because they have
their overhead to cover too. What is not kosher is
Pearle distribution and lab shopping the competition and
fixing their prices at or just above the "street" level.
Not if you beleive the rhetoric in the franchise
sales brochure, ie: the franchise is able to buy
product below market prices due to the mass purchasing
power of Pearle. Your only club to be used against the
monster is to do as many franchises have done. Take your
business to those that appreciate it and who will give you
a better price with better service. Only when
enough of you remove the lab and distribution ctutch
will the management make business decisions which will
reduce your cost. You only have to look at retail
marketing to prove my point. When sales drop off management
sends in the big discount promotions. This will happen
in the wholesale arena as well if sales at that
level drop sufficiently to provoke the discount
reaction. It takes commitment on the part of the franchise
but their are plenty of suppliers who want your
business and will do what it takes to earn it.
if nero were alive today he would have a
corporate jet. can't these people afford a fiddle?? i'm
sure there is radar detector that steers that jet
away--far away- from franchisees. reminds me of the lives
of the rich and deluded.
Don't be bashin the corporate jet. As an
employee, I believe we need this to visit the franchises to
keep up with how they are doing. It is a very good
"tool" indeed. But I'm thinking they must be having
problems with it because I don't think it has been used
for that lately, oh excuse me, EVER!!!!
Here's an example of a typical pink elephant:
Once upon a time, senior management decided to hold a
"cost cutting contest". All employees were advised that
if they submitted proposals to cut costs and those
proposals were accepted, AND the proposals translated into
actual costs saved, then the nominating employee would
get a very small percentage of the saved costs as a
bonus (up to a set maximum amount). Good idea and nice
way to get everyone involved, or so we thought.
Several proposals were submitted, including many along
the lines of "gee, could we lose the jet, or the
loges, maybe reduce certain other senior management
perks (still keep 'em, just not at an obscene level)?"
The response to that was that the cost cutting
contest was in no way going to affect the perks received
by senior management - after all, they earned all
this stuff. Rather, the costs cut would be operational
and occasionally staffing at lower levels. The effect
of that was to make the people who serve the field,
and the field itself, work harder to do their jobs.
Overtaxed departments were taxed even more. The theory
translated into people working at their maximum
inefficiency, further hampering operations.
i've known for years psg was ripping us off.
buddy lucas, remember him, told us so. and also, when
glenn hemerling was there he admitted that he had no
control over psg. they reported directly to grandmet thru
their cfo. guts and glory profit center, screw all
others. they are like the post office. they need more
money they just raise prices. us poor dumb slobs try to
do it with a sale and service. when will we ever
Funny you mention that, because in the old
before Cole, we ordered a drop ship frame from
the major frame manufacturers. They
mistake of including their billing
invoice to Pearle.
The markup was closer to 150% on that particular
Around this time they had the Sebastiano 800
listed for $16. Their head of
distribution received that frame
along with the $4.00
invoice from a franchisee who ordered it from another
source. Nothing changes.....