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HomeAway, Inc. (AWAY) Message Board

  • rainbowmeow2003 rainbowmeow2003 Jan 9, 2014 2:06 PM Flag

    HomeAway model is extremely flawed

    HomeAway has concocted an internal policy that basically gives the rental property owners "last look' before a review is submitted on-line. Negative reviews on a rental property are few and far between because they can be screened out by the owners, thereby whitewashing any problems with the property. As a potential renter through this service you are flying blind if you dare to rely on any of the biased sample of reviews. A stunning revelation and extremely poor business practice of not allowing transparency.

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    • I like homeaway better than flip key as a visitor--- I could never get flip key on the phone
      espec weekends or night ..........homeaway was 24/7 and solved many problems. I hear Homeaway
      pays its owners immediately, Flipkey waits a long time to get them their money...
      I love Homeaway :)

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