don't know if you all got your paper annual report yet, but in all my years, the Feehan open letter was one of the most forthcoming I have seen. Really acknowledged the problems, and didn't try to gloss over. Especially interesting comments on the economy - pawn operations don't do so well in a full-employement booming economy, but expect customers to come back when things cool down.
The report give me confidence that Feehan will make needed changes. Any other thoughts? Have other people recieved the report?
Not to beat a point ot death - but how does a full-employment economy slow down pawn? There is an old saying - you can lead a horse to water but you can't make him drink - wouldn't that be the same as giving a "pawn customer" a job or a raise? Does one expect that simply becasue the "pawn customer" now has more money s/he has now learned that art of managing their money? I think not. I for one feel that Cash and EZ have taken the "Good Economy" excuse way to far.