We do quantify every thing we can and give feedback to employees. Every employee knows where they stand, relative to their goals and each other. Defining a top producer would depend on what you are using and whom you are comparing this employee to. If they are the best in their unit are they a top producer? Or do they need to be the best in the whole bank? We had two in our area that were consistently the best in the bank. Both are not here anymore, sad but true.
Very sorry to hear that. Is dept moving to another location?Last year, we had several top producers fall victim to centralization of a function now housed in Falls Church. All have landed on their feet, most outside of BB&T.