Ah but would it not have been better for everyone - emps, shareholders and clients - if the outsourcing companies, such as IBM, SAIC, CSC etc would actually PERFORM QUALITY WORK on the contract and HOLD ONTO IT!!! Think of that - an actual SUCCESS??? Instead we have disasters such as NHS, and CITYTIME. IBM detonated a $1 billion deal with AstraZeneca, lost a Texas Data Center, and just lost Disney quietly and I think VF Corp as well. What everybody misses is that outsourcing may be cheap, but quality usually suffers and that hurts performance and contracts. Again, why not TRY TO SUCCEED!!!!! Imagine if NHS actually was a good thing instead of the horror show it is at CSC???