Small wonder sales are flat or off. When you buy a software for lotta bucks and they say "no service/support" after only 3 years (my 2005 Pro and now my 2006 Pro) and then they disable certain features?????
And support? What support? You will pay many times over for same.
What?! You have got to be kidding! Great product. I make my living doing bookkeeping for small businesses. I recommend nothing but Quickbooks. You are well overdue for an update. Gee, what do you think you are buying, a hammer?
And do you think they aer going to sit with you trying to teach you how to use the program over the phone--for nothing? Hire a good bookkeeper. Oh, I forgot you are a cheapo or just damn poor running a rinky-dink business out of your mobile home.