They are helpful and save me money.I am a loyal customer. And where I live, there are lots of O's stores. The weak economy forces lots of people like me to learn how to fix their own car.The shorts in this stock under-rate loyalty. They probably live in New York where anyone can be anonymous and loyalty is a disappearing art.God luck to the longs here. Scre-- the shorts royal! They hurt companies and cause lay-offs.