I am a Cox shareholder, a Cox Cable subscriber and a PacBell internet subscriber. I live in the most affluent community in Orange County, CA. My home is about 1 1/2 miles from a large PacBell switching station, so for the past couple of years that PacBell has advertised DSL, I always presumed I could have access.
Well, I just purchased a new PC and decided to go with DSL because 1) I already had a PacBell ISP account with my e-mail address. 2) I would be able to access a PacBell ISP line when traveling. 3) The phone jack was right next to my PC, whereas the cable jack was across the room. 4) PacBell is offering free equipment and installation.
So, I call PacBell to order up a DSL line. Well, they tell me that despite being within 1 1/5 miles of the switching station, DSL is not available in my area. Apparently, there is more than distance from a switching station at play here. When asked when I could expect DSL service, the service rep checked the schedule and advised my area was not even scheduled. So, he figured anywhere from 1 to 1 1/2 years.
It is difficult to understand how PacBell, which is really SBC, expects to beat the cable companies when they can't or won't expend the funds to provide DSL access in a community that should have an above average rate of potential customers.
Anyway, just one person's experience. Have to laugh. PacBell is running these commercials on TV showing a neighborhood in a virtual state of war because everyone has cable internet access and the speed has slowed to a snail's pace. Well, at least one can get cable internet access, and of course, the ads are exaggeration to the extreme. Oh, and one last thing. Cox is continually investing money on equipment improvements in our community. PacBell, not in sight.