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Time Warner Cable Inc. Message Board

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  • mullalarmbereitschaft mullalarmbereitschaft Aug 6, 2012 4:20 PM Flag

    TWC has the worst service in the world!!

    Yes they DO.
    Supposed to come today 11-2 and never did.

    I called about 1.15 nervous because time was awastin and I have NO TV and NO internet.
    (This after being UNABLE to get expedited appointment on Thursday - 4 days ago.
    \
    Called again at 2.05 "Yes you're scheduled from 11-2, we'll check dispatch.

    Someone in the field calls me at 2.10 and puts me on immediate hold and drops the call.
    He calls back at 2.20 and tells me the guys was in the building and couldn't get in because he has an expired TW ID. In fact he tellls me- he's still in my apt bldg.
    I say "hold on I'll check and get him in"
    Security tells NO ONE is in or Was in or came from TWC.

    so he's either Lying (most likely), or was in the wrong bldg (nearly impossible because other bldgs would have sent him here), or Both.

    The cell number he called me on is Not accepting calls.
    A No-no for a field guy.
    Strike 3!

    Now they can't come back and scheduled me for tomorrow. LOFL.

    I'm going after this MFers job.
    I swear.

    NO TV or internet, No olympics, no News no Notghing.

    PS I have no interest either way in this POS, but they obviously have a virtual monopoly.
    I would have Faster FIOS if it was available in Manhattan.

    posting remote

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    • OK. It's another day/the next day. Tuesday.
      They said they were coming 8AM-11AM TODAY.
      I called at 10.30 and said the window is vanishing again.
      They'll look into it. RIIIIIIIIIIIIIGHT

      It's now Gone obviously with NO call from field guy

      NO Internet (save for this Broadband2go plug in) and NO TV for 5 days, including olympic days.

      I'm on hold, now for 15 mins with second rep.

      NOTHING.

      It's just not possible to be so bad.

 
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