Just got my bill. Now a 1.50/month "maintenance charge" for my modem. These clowns just don't get it. They think they are AT&T - there not. Sometimes I feel like I have to climb a pole to answer the phone - aka Green Acres - IMO. I view this as a breach and hope to get away from these guys.
I saw on my bill with them where you can opt out of the maintenance fee if you don't want to pay for it. But you better be prepared to shell out $80.00 for a new modem when yours dies for what ever reason. Depending on how many you have already had replaced, $1.50 per month may not be such a bad deal.