Sorry to hear about your Mother, but it is not ConEd who is to blame. Blame the Fin Unions for slow response times. They will not get hit at the bottom line by this storm. FEMA will pay for all of the repairs. What FEMA doesn't pay for, ConEd's insurance policy will. Can't blame Coned for the biggest storm in New Yorks's history.
Some people, I tell you..........can you see me rolling my eyes?
They were warned a week in advance about the size and possible damage that could happen yet once again the "EXECS" are to blame for not reaching in the company's pocket to take some precautionary planning like have poles available and an actual plan in case the storm did hit which the weather forcasters were telling them for a week. I would never blame the guys who risk their lives on the poles who were working 12-14 hours like you seem to. You see I actually tip any worker who comes to my house to fix a problem I run into and that includes Con-Ed, Verizon, my Letter Carriers and my Sanitation workers who actually bring my pail in for me. I can't imagine that image in a NEOCON'S thought process.